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Privacy policy


How we handle your personal information.

Specialty Process Servers is a trading name of Specialty Security Service Pty Ltd (ABN 47 662 601 863). We handle personal information in line with the Australian Privacy Principles.

What we collect

When you contact us or send a job, we collect your name and contact details, details of your matter, the documents to be served, and information about the person or organisation to be served. We also keep records of service attempts.

How we use it

We use this information only to quote for and carry out service, prepare affidavits, keep you updated, invoice you, and meet our legal obligations. We share it only with agents who carry out service on our behalf (for example interstate or overseas), or where the law requires it.

Security

Documents and job information are stored securely and only accessed by people working on your job. We keep records for as long as needed for legal and business purposes, then destroy them securely.

Website forms

Enquiries sent through this website are delivered to us by email using a third-party form service. Please don't include information we don't need to serve the documents.

Access and complaints

You can ask to access or correct your personal information, or make a privacy complaint, by emailing admin@aussss.com or calling 1300 309 429. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).

Last updated November 2026.

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